Corporate
Quality, Service & Spare Parts
Quality service that continues from the initial offer all the way through to the recycling stage.
Quality Commitment
In selecting vehicles and equipment, we recommend durable, long-lasting solutions best suited to your institution's needs.
Service Commitment
With after-sales technical service support, we aim to keep your vehicles running without interruption in field operations.
Spare Parts Commitment
Thanks to our fast spare parts supply process, we aim to get your vehicles back into service as quickly as possible in the event of a breakdown.
Our Quality Policy
In today’s competitive environment, where information has become so important and technology advances so quickly, we at the Esman Group of Companies have adopted planned and systematic working — one of the benefits of management systems — as a fundamental principle.
As Esman Çega, operating within the Esman Group of Companies, the purpose of our services is to lay the ground for a cleaner, healthier and more peaceful life, with respect for the environment always to the fore.
In pursuit of becoming a company whose name is identified with quality and reliability in its sector — in truck-mounted equipment manufacturing; the sale, service and after-sales support of sweeping vehicles and industrial cleaning machines used at airports, on roads and in other cleaning work; and the sale and service of safety devices — we undertake to:
- Comply with legal and customer requirements and meet all applicable requirements,
- Continuously improve our manufacturing, assembly, installation, service and after-sales activities and carry them out in accordance with the applicable standards,
- Never compromise on quality of materials, workmanship and service, and provide the infrastructure this requires,
- Build sound, open dialogue with interested parties so as to secure both internal and external satisfaction, and on that basis serve our customers better and to a higher standard,
- Raise awareness among all interested parties through the necessary briefings, so that not endangering their own health and safety, nor that of other employees and visitors, is embraced as a fundamental duty,
- Embed a culture of risk prevention by systematically assessing the risks associated with potentially hazardous conditions and behaviour across all our activities,
- Across all our activities, recover our recyclable waste, reduce our use of limited natural resources, and take the measures needed to prevent pollution arising from environmentally harmful waste,
- Not settle for maintaining the position we have reached, but make continual improvement — in our manufacturing, our services, our team, our interested parties and at every point — our fundamental philosophy,